As the last few days of 2025 come into view, thoughts are naturally turning to what next year will hold for the channel – and there is no better way to find out than by asking those working in it.

At least in the area of ​​customer service, Gartner analysts predict that the cost of generative AI per problem solution will ...

The word "uncertainty" sums up the current business climate. Everyone in the C-suite is feeling jittery. The tariff situation is ever-changing, interest rates are questionable and companies are ...

Overview:  Predictive analytics helps businesses forecast customer behavior and improve marketing decisions with data-driven ...

LOUISVILLE, KY, UNITED STATES, February 9, 2026 /EINPresswire.com/ -- Virtual Peaker, a leading virtual power plant ...

What makes a brand? Cracker Barrel found out the hard way that its interpretation was vastly different from what some customers thought. Last week, the restaurant and country store chain, which ...