A new wave of research suggests that the future of human–computer interaction will not be defined by efficiency alone, but by trust, emotional connection, and even forms of perceived intimacy between ...

In his illuminating book Co-Intelligence, Ethan Mollick describes the potential for human-AI collaboration. He suggests that it will be critical for humans to remain “in the loop” when engaging with ...

Artificial intelligence (AI) is advancing rapidly within clinical communication and collaboration (CC&C) platforms, changing how information flows across the healthcare system. Tools that once felt ...

A recent experiment discovered that people using AI might later not remember that they had leaned on AI to solve problems.

If one ascribes to the theory that humans became the dominant species on Earth largely due to having the highest intellectual abilities, then what happens when artificial intelligence (AI) exceeds ...

Meet the founder and CEO of the Human Machine Collaboration Institute shaping how society works with artificial intelligence ...

With the launch of the Princeton Laboratory for Artificial Intelligence and the New Jersey AI Hub, over the last few years Princeton University has firmly established its presence at the forefront of ...

Generative AI and agentic AI have several use cases in the contact center, two of which include improving self-service and augmenting the human agent. However, these use cases rarely intersected. “You ...

When a screenwriter told New York University researchers last year that letting AI do her work would make her "miserable ...