Who doesn’t love a good and easy firmware update? Having a problem with a piece of gear, this is usually the best way to get those issues resolved. And while there is some logic in waiting a little ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

Zoom, a cloud-based video conferencing platform, is reporting a host of outages as of 3 p.m. ET. According to the website Downdetector, a website and app that monitors the status of various online ...

Zoom has fixed the issue, which stemmed from a lack of checks against incorrect passcode attempts. A security issue in popular video conferencing platform Zoom was disclosed this week, which could ...

As a journalist and content writer, I often have to go on Zoom calls every day with clients and interview sources who request to use this platform. I am also hard-of-hearing, which makes following ...