“Thank you so much for taking the time to treat me like a person,” wrote Stephanie in an email to me. A student in one of my online courses, she had fallen behind and couldn’t see a way forward — ...

Ricardo Alcaraz is taking three of his five courses online this semester at Santa Ana College: an anthropology class, business calculus and business law. It’s a course schedule that reflects a new ...

While intentional design is essential for any type of course, it is particularly important for online courses. Online instructors may not be able to answer questions in real time or readily notice ...