SEATTLE — Credit cards have a unique feature, the chargeback process, that protects you from charges that are fraudulent, inaccurate, or unauthorized. It can also be used when merchandise doesn't ...

NEW DELHI--(BUSINESS WIRE)--ChargebackZero is partnering with Ethoca, a Mastercard company, to help merchants minimize chargebacks, lower consumer transaction confusion, and share details of confirmed ...

As consumers seek easier and safer shopping experiences, Mastercard (NYSE: MA) and Salesforce (NYSE: CRM) announced a new integration to enhance trust across the ecosystem, helping customers speed up ...

Chargebacks can be a challenging and potentially harmful process to businesses, as although originally introduced as a consumer protection tool with good intentions, the ease of the chargeback process ...

TAMPA, Fla.--(BUSINESS WIRE)--As eCommerce sales continue to hit record highs, merchants around the globe are seeing a correlated rise in illegitimate disputes by cardholders through card-not-present ...

What is a chargeback? A chargeback is an action taken by a bank to reverse electronic payments. It involves reversing a payment and triggering a dispute resolution process. Generally, chargebacks ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Eric's career includes extensive work in both public and corporate accounting with ...